Although we hope you love your handmade items, we know sometime things just aren’t quite right.

However, there are a few things you should know before you contact us. Because all of our Items are hand made and unique there may be slight differences in the design or tooling, this makes every item unique.

We will only accept returns under the following circumstances

·         Items are damaged on arrival (We ask that you take pictures of the packing)

·         There is a fault in the making process, such as loose rivets or handles

·         We have made a mistake in the making of custom Items such as a miss spelling

Before returning any item, please contact us using your original contact email or our contact page.

Once your item has returned to us, we will look at the problem and repair or replace any Item we deem to be covered by the above.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

The following are not covered by our refunds or return’s policy

·         Custom items that are not damaged or faulty